Two-Factor Authentication (2FA) or Two Step Verification is a key component of our security framework, intended to protect your content against unauthorised access. This article explains how to login in Limecraft when 2FA is enabled.


In today’s online environment, ensuring the security of your content is critical. At Limecraft, we are committed to providing our customers with the highest level of protection against unauthorised access and theft. One key component of our security framework is Two-Factor Authentication (2FA).


With 2FA enabled, the login screen will ask a one-time token in addition to the username and password. This token is generated using an Authenticator app on your smartphone, and valid for no more than 30 seconds. This is an essential step to verify your identity, in case someone is guessing or has got access to your password.


Logging in via the Browser app using 2FA


Once 2FA is set up, the login process includes one more step which essential for verifying the identity of the user and thus protecting your content against unauthorised access. 


It will consist of three steps:

  1. Entering your username or email address
  2. Entering your password 
  3. Entering the verification code from your Authenticator app 


Limecraft screenshot illustrating the use of two-factor authentication for logging in using the browser application

Note that, as illustrated by the screenshot, you can also click "Send my token via email". In case you don't have your phone close by, you can always request the code to be sent to you via email. 



Logging into Limecraft Edge using 2FA


When using Limecraft Edge, you will see a new 'Login with Flow' option in the login screen. To use this, simply select the correct licence you want to use in Edge, then click ‘Login with Flow’. 


Screenshot of Limecraft Edge illustrating how you can rely on two-factor authentication or 2FA for logging in.


Clicking this will open Limecraft Flow in a browser and ask you to log in. Make sure to log in with a user who has access to the account corresponding to the Edge licence you selected! 


Limecraft screenshot illustrating how the login into Limecraft Edge redirects you to Limecraft Flow for verification of your identity


After logging in, the page will redirect you back to Edge where you will be logged in and good to go!