Limecraft offers a range of services. Some services are included in the subscription fee, and some managed per metered usage, including Managed Media, Ingested Media, Cloud Storage, Transcription, etc. This article explains the different components and how they are billed.
TABLE OF CONTENTS
Usage Parameters
Limecraft offers a variety of services to registered users of its platform, either to the administrator of the account, or to people that have been invited as a team member. The use of these functions is managed through specific usage parameters (and corresponding limits):
| Parameter | Definition |
|---|---|
| Productions | The number of distinct productions or 'Workspaces' created under an account. |
| Users | The number of users, including invited and active users and excluding deactivated users, for the account and its productions or Workspaces. |
| Managed Media | The total amount (in hours) of playable material stored within the account, measured as the maximum value reached over the monthly subscription period. More info: https://support.limecraft.com/en/support/solutions/articles/48001250286 |
| Ingested Media | The total duration of all media files (in hours per month) uploaded into the account. More info: https://support.limecraft.com/en/support/solutions/articles/48001250285-limecraft-component-ingested-media |
| Cloud Storage | The total storage size (in GB or TB) used for storing non-proxy material within the account. More info: https://support.limecraft.com/en/support/solutions/articles/48001250288-limecraft-component-cloud-storage |
| Transcription | The volume of automatically transcribed material (in hours) processed during the subscription period within the account. Manual transcription is not taken into account. |
| Translation | The volume of material (in hours) which is processed, including automatic translation of transcripts or translation of subtitles, during the subscription period within the account. |
| Rendered Media | The amount of material (in hours) that was rendered, e.g. to create video with burned-in subtitles, during the subscription period within the account |
Usage Indicators
On tracking the usage the following Indicators apply (and displayed for each specific parameter):
| Indicator | Description |
|---|---|
| Total Usage | The current total amount of usage units consumed |
| Included | The total amount of usage units included in the active subscription type |
| Max | The amount of usage units set (either by the system or by the account owner) that are allowed to be used within the account |
| Overage | The amount of units used beyond the included amount (and below the max amount) that will be charged at the end of the billing period. Overage is indicated with a blue colour in the usage bar. |
To manage overage, you can set your own limit to receive a prior warning before the usage is going in overage. Once the component usage has reached 90% of your set limit, a notification email is sent to the account owner.
Overview of Usage Allowance per Price Plan
Depending on the subscription, the usage allowance is determined as follows:
| Pay as you Go | Pro | Team | Enterprise | |
|---|---|---|---|---|
| Users | 1 included | 5 included | 100 included | 1000 included |
| Productions | 1 included | 5 included | 1000 included | 1000 included |
| Ingested Media | 5h/month included, extendable up to 25h at a rate of 3,3€ per hour | 15h/month included, extendable up to 100h at a rate of 3,3€ per hour | 50h/month included, extendable up to 500h at a rate of 2,25€ per hour | as of 250 h/month included, extendable at a charge per hour |
| Cloud Storage | 5GB included | 50GB included, upgrade in blocks allowed | 250GB included, upgrade in blocks allowed | 1000GB included, extendable at a charge per TB |
| Managed Media | 5h included, extendable up to 25 hours, at a rate of 3,3€ per hour | 25h included, extendable up to 250h at a rate of 3,3€ per hour | 100h included, extendable up to 1500h at a rate of 2,25€ per hour | as of 1000h included, extendable at a charge per hour |
| Transcription | charged per hour | charged per hour | charged per hour | charged per hour |
| Translation | charged per hour | charged per hour | charged per hour | charged per hour |
| Rendered Media | not available | not available | 10h/month included (subscription fee), extendable at a charge per hour | 10h/month included (subscription fee), extendable at a charge per hour |